ONLINE SHOP QUICK CHECK
WHAT IS THE OQC?
With the Quick Check we aim to check your online shop on the basis of a short analysis in order to identify the top 5 points of any potential that are still unused as well as potential sources of error in the customer experience. We document our analysis and send you the file to present not only the issue, but also possible solutions.
YOUR BENEFITS
1
AVOIDING OPERATIONAL BLINDNESS, AS WE ANALYZE THE ONLINE SHOP WITH A NEUTRAL VIEW AS EXPERTS
2
WE PROVIDE YOU WITH RECOMMENDATIONS FOR THE RIGHT TOOLS THAT CAN HELP YOU DRIVE YOUR ONLINE BUSINESS FORWARD
3
WE REVEAL UNUSED POTENTIAL, WHICH CAN OFTEN BE IMPLEMENTED AND UTILIZED VERY QUICKLY AND WITHOUT ANY FINANCIAL EFFORT
HOW IS IT DONE?
With the Quick Check, we start on the homepage of your online shop and look at it from both the point of view as an expert as well as a customer throughout the entire analysis. Starting from the home page, we then work our way deeper into the online shop to uncover possible sources of problems in other categories as well.
HOW YOU CAN USE THE FINDINGS
It is very important to us not only to show you what can be done better, but also to approach you with specific suggestions for solutions and thus to help you to improve your online shop in the best possible way. We prioritize our suggestions for you in the order we consider them most relevant based on our expertise, to also give you guidance on what you should start with.
WHAT HAPPENS AFTER THE QUICK CHECK?
Once the Quick Check is done you have the opportunity to book yourself a whole Customer Experience analysis of your online shop in which we check your entire online shop, from the home page to placing a test order, in order to be able to assess all the steps along the customer journey and subsequently provide valuable tips not only for the information and purchase phase, but also for the post-purchase phase.
WHAT DOES IT COST?
NON-MEMBERS
990 EURO
FBIN NETWORK MEMBERS
FREE
ABOUT OVERDOSE
As an anti-agency agency, the whole team from Overdose aims to ensure healthy and long-term growth for their clients. To ensure the best possible outcome for each client they work with an agnostic and holistic approach always focused on delivering accelerated outcomes through bespoke strategies and deep empathy.
